The hotel offers amenities for your comfortable stay and unforgettable experiences
Ample Parking
“The hotel offered plenty of free parking spaces, making it incredibly convenient for our stay.” view full review
Delicious Breakfast
“Breakfast was plentiful and delicious, with a lovely continental spread that started our day perfectly.” view full review
Comfortable Beds
“The beds were exceptionally comfortable with lovely linen that made for a restful night's sleep.” view full review
Fast WiFi Access
“I was thrilled with the free, fast WiFi available in the room, perfect for staying connected during our visit.” view full review
General
No smoking on site
Parking
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Bar/ Lounge area
Outdoor dining area
Business
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Live entertainment
Night club
Garden area
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
134 High Street,
Newmarket (Suffolk),
United Kingdom,
CB8 8JP,
Suffolk
Map view
134 High Street,
Newmarket (Suffolk),
United Kingdom,
CB8 8JP,
Suffolk
City landmarks
200 Doug Duncan Drive Riverwalk Commons
HollisWealth Story Pod
890 m
Church
All Saints Church
1.5
km
Bridge
Moulton Packhorse Bridge
5.7
km
Mill Close
Burwell Museum and Windmill
6.0
km
B1102
Devil's Dyke
6.5
km
Nearby
Museum
Palace House
320 m
Restaurants
White Hart Newmarket
40 m
134 High Street
Newmarket Indian Cuisine
110 m
150 High Street
Khobkhun Thai Restaurant
160 m
160 High Street
Rose & Mango
140 m
4 The Avenue
The Pantry
310 m
The Guineas Shopping Centre 74 The Rookery
Pizza Express
160 m
75 High Street
Domino's Pizza
280 m
The Guineas 8B The Rookery The Guineas-Shopping Centre
Starbucks
170 m
61 High Street
Deep Blue Fish & Chips
280 m
20-22 Market Street
Victor Victoria Coffee
300 m
12-14 Palace Street
The Tack Room
320 m
Palace House Stables Palace Street Palace House
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
5.3
Location
8.5
Service
7.0
Dining
6.0
Guest reviews
6.6/10
based on 4 reviews
7.2
7.2/10 based on 1503 reviews
Brian
United Kingdom,
January
2025
6.4/10
The hotel is conveniently located on Newmarket High Street with great onsite parking, and the staff is warm and welcoming. Although the rooms can be noisy and the dining options were somewhat lacking, the bar area offers a lively atmosphere along with good food. Overall, it provides a decent experience, but there are significant areas for improvement.
Rooms
5.0
The room was small and cramped, with noise from outside making it hard to sleep. A rating of 4 due to constant disturbances.
Service
6.0
The service was friendly, but the staff could have communicated better about dining arrangements. I would rate it a solid 6.
Location
9.0
The location is right in the heart of the town, making it easy to access shops and transport. I rate it a 9 for convenience.
Dining
5.0
Dining could use improvement, particularly at breakfast where options were limited and cleanliness was an issue. A rating of 5 seems fair.
Facilities
8.0
The bar area is well-maintained, creating an inviting space for guests to unwind. I would rate the facilities an 8.
Sawyer
United Kingdom,
December
2024
7.4/10
I had a decent stay at the hotel, which had a cozy atmosphere and a lively bar scene. The breakfast was great, but noise from the street and live music on weekends made it hard to sleep. While the room was well-kept, access to the upper floors could be a challenge for those with mobility issues. Overall, it's a fun spot if you're up for a vibrant experience, but it might not be the best for those seeking a quiet getaway.
Rooms
7.0
The room was nice but above the bar, which had some noise disturbances, especially on the weekends.
Service
8.0
The service was generally attentive, though at times it felt a bit hectic due to the busy bar area.
Location
9.0
The hotel is situated right in the heart of town, ideal for accessing shops and events like the races.
Dining
7.0
Breakfast was delicious and offered a variety of choices, but dinner service was rather slow during my stay.
Facilities
6.0
The hotel had a lively bar and restaurant, but there were some maintenance issues noted in the room.
Emily
United Kingdom,
November
2024
7.6/10
I had a decent stay at the hotel, enjoying the quick check-in and the friendly staff. The breakfast was a highlight, delicious and varied, but I found the room a bit too warm and noisy at times, especially with traffic and external noises. The location is perfect for exploring the town and had ample parking, which was a plus.
Rooms
6.0
The room was quite warm and I struggled to keep it cool, which made it less comfortable, particularly with noise from outside.
Service
8.0
The staff was very friendly and responsive, quickly assisting me when I needed help.
Location
9.0
Located right on the high street, it was convenient for accessing local shops and restaurants, plus there were good parking options available.
Dining
8.0
Breakfast was excellent with a variety of options, but I'd suggest improvements for the dining area's organization.
Facilities
7.0
Facilities were adequate, although the cleanliness in the dining area could be improved.
Mia
United Kingdom,
October
2024
5.2/10
The lodge has a good location close to shops and attractions, and the staff is polite. However, the noise levels were unacceptable, particularly during the weekend. The breakfast service was chaotic, leading us to eat out instead. The overall state of the hotel felt run down, detracting from the experience.
Rooms
5.0
Our room was quite spacious but felt more like a basic lodge with little charm. We were also disturbed by excessive noise coming from music and the outdoor area.
Service
6.0
The staff were polite and tried to be helpful, especially when I raised my concerns about the noise.
Location
7.0
The location is spot on for events, being near shops and the racecourse, but the noise at night was disruptive.
Dining
5.0
Breakfast was a bit chaotic and lacked cleanliness, making us opt to eat elsewhere after the first morning.
Facilities
5.0
The hotel itself is in need of maintenance and a revamp, contributing to the overall impression of tiredness.